Job Description

As the second-largest Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University’s eight colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Computer Science & Engineering; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 390 Colleges: 2025 Edition, and Best Business Schools: 2024 Edition. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio, a Division I athletics program, and an impressive performing arts program that includes choir, band, dance, and theatre. www.sacredheart.edu

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To apply



Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application.



Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions.



Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.



Position Summary

To coordinate AV requirements, services and support for university events, including planning, setup, and execution. Operate necessary AV equipment during events and assist with the maintenance and organization of all AV gear and specialized equipment.

Principal Duties & Responsibilities

Plan and manage the AV needs of an event and update the university event calendar according to accepted university workflows.
Connect with clients to determine and verify their AV requirements, establish budget if necessary and update internal workflows accordingly.
Supervise event AV vendors, AV event staff, and their work.
Supervise the set-up, running, and break down of events, including transport, set up, and re-pack of video, sound, and electronic equipment in various locations.
Clean, maintain, and update equipment, including software and batteries.
Troubleshoot and resolve equipment and technical problems.
Assist with the deployment, troubleshooting and support of university AV systems.
Performs other related duties as assigned.
Knowledge, Skills, Abilities & Other Attributes

Bachelor's degree in computer science, media or business-related discipline is preferred.
At least 1 year experience supporting audio-visual events.
A working knowledge of Teams and Zoom with the ability to manage the associated computing hardware.
Excellent organizational and time management skills.
Excellent written and verbal communication skills to communicate effectively with clients.
Unusual Working Conditions

This position requires occasional after-hours and weekend work to support events on a case-by-case basis. The role involves a combination of office and on-site work, including setting up equipment. The technician must be able to routinely lift 50 pounds or more comfortably. The employee is also required to carry a University-issued cell phone or pager and respond to University emergencies as needed.

This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.


Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.