Job Description

About Us
Our team culture empowers you to take ownership of your work and its outcome. This is an opportunity for self-motivated individuals to work with a highly innovative team. We are looking for candidates who can work collaboratively to resolve problems and have a high tolerance for complexity and ambiguity. You will be expected to take the initiative to design and deliver solutions that solve problems and bring value to the university.

Worksite Option
This position is on-site.

What You'll Need to Succeed
Minimum Qualifications:

Requires a bachelor's degree and three years of relevant experience. This position may use an educational equivalency as determined relevant by a hiring manager.

Preferred Qualifications:

Cloud Computing Expertise:

AWS: Proficient with EC2, S3, RDS, Lambda, CloudFormation, Systems Manager, CloudWatch, and EKS.
Azure: Experience with Virtual Machines, Blob Storage, and Azure Entra for identity management.
Private Cloud: Skilled in VMware vSphere, Guardicore, NSX AVI, with automation and monitoring tools like Ansible, Terraform, Prometheus, and CheckMK.
On-Prem Microsoft Server & Active Directory Support:

Windows Servers: Deploy, manage, and troubleshoot Windows Server environments, including patch management, performance tuning, and disaster recovery.
Active Directory: Administer and troubleshoot AD, including user/group management, GPOs, and integrating with Azure AD.
PowerShell: Use PowerShell for automation, managing user accounts, server configurations, and troubleshooting across Windows Server and Active Directory.
Microsoft 365 Tier 3 Support:

Troubleshooting: Advanced issue resolution for Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD.
Email Management: Advanced management of mailbox migration, email flow, spam filtering, and EOP.
Security & Compliance: Manage Microsoft Defender, ATP, DLP policies, IRM, and advanced compliance features.
Automation: PowerShell scripting for automation, user management, and issue resolution.
Collaboration Tools: Expert support for Teams, SharePoint, OneDrive, and app integrations.
Data Recovery: Advanced data recovery for Exchange, SharePoint, and OneDrive.
Tenant Management: Administer tenant configuration, licensing, service plans, and billing.
Migration Support: Tier 3 support for migrating on-prem systems to Microsoft 365.
App Integration: Troubleshoot third-party app integrations with Microsoft 365.Performance &
Incident Response: Optimize performance and lead incident response for outages or security incidents.
Collaboration and Vendor Management: Effective team collaboration and vendor relationship management with an understanding of cloud service agreements.

Communication: Strong communication skills for conveying complex cloud strategies to both technical and non-technical stakeholders.

How to Apply
Please submit the following documents:

Letter of interest
Resume
Three references with contact information