DCG Education Development Coordinator

Job ID: 274860
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

*

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912



Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.

Job Summary

The DCG Education Development Coordinator performs advanced business/system analysis work and supports faculty instructional development by providing training for and consultation with faculty members as they craft innovative instructional delivery programs for the Dental College of Georgia. Work involves overseeing the gathering, determination, development, and documentation of user requirements; development of interactive training in a variety of formats, with special attention to online education and incorporation of educational technology; the review, assessment, and development of business processes; the validation of user acceptance testing; post-implementation support of systems/processes; and research and special project support provided to users. Oversight of multimedia functions to include web resources, digital signage and training LMS (learning management system).

Responsibilities

The duties include, but are not limited to:

MANAGEMENT OF THE DENTAL COLLEGE OF GEORGIA's EHR FORMS AND PROCESSES: Assesses and reviews user requirements, procedures, and problems to automate or improve existing systems. Gathers requirements for templates, reports, and documents from providers and management. Performs enhancements, updates, and upgrades to EHR templates based on requirements from provider staff. Performs quality assurance to ensure accuracy and integrity of reports, templates, triggers, and stored procedures. Performs support to staff including complex analysis and troubleshooting in support of various EHR systems and technical processes. Coordinates functional testing of upgrades for EHR systems. Regularly supports compliance and accreditation efforts as assigned, but not limited to CODA (Commission on Dental Accreditation) and AAAHC (Accreditation Association for Ambulatory Health Care). Develops and maintains clinical and academic reports. Develops a super-user level understanding of the EHR applications for support and training purposes.

WEB TECHNICAL EDITOR FOR THE DENTAL COLLEGE OF GEORGIA: Interfaces with the DCG Communications Coordinator and departmental liaisons to develop and publish web content. Collaborates with Web Communications to ensure standardization of published web content. Maintains internet and intranet sites and ensures accuracy of information. Oversees instructional and technical support to DCG departments in regards to web content editing.

DIGITAL MULTIMEDIA TECHNICAL EDITOR FOR DCG: Digital multimedia technical editor for Dental College of Georgia. Interfaces with the DCG Communications Coordinator and departmental liaisons to develop and publish digital signage. Oversees the editing and reviewing of multimedia files.

OVERSIGHT OF THE DCG EHR TRAINING PROGRAM: Oversight of The Dental College of Georgia's EHR training program for faculty, residents, staff, and students. Oversees creation and management of an on-going technical training program designed to meet organizational objectives and specifically the objectives of the EHR (axium and MiPACS) systems. Develops course content and materials for, but not limited to, EHR basic computer skills and electronic healthcare record applications, including documentation of operational agreements on how the system will be used (i.e. standardized system usage). Provides instruction via classroom, on the job, conferences, and web-based applications. Conducts training to instruct management and supervisory personnel (train the trainer). Establishes and maintains effective communications with other dental educational institutions in regards to training curriculum and clinical processes/procedures.

OVERSIGHT OF CLINICAL, ADMINISTRATIVE, AND COMPLIANCY INSTRUCTIONAL PROCESSES DEVELOPMENT AND TRAINING: Manage the activities of the training development and training support to ensure cohesive adherence to clinical processes and guidelines associated with clinical curriculum. Collaborate faculty and staff to validate training materials and scenarios, to include regulatory issues. Determine professional development needs of faculty and staff and implement training solutions; Ensure timely participation in any required training. Collaborate with leadership on daily operations, changes in training requirements, and training support. Advise leadership on matters within scope of duties and provide information to make informed decisions. Engage in efforts to research various technologies and analytics, develop course material to meet DCG standards, and deliver instruction through the development of interactive training with special attention to online education and incorporation of educational technology.

OTHER DUTIES: Perform all other job-related duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and 4 years experience in business administration, computer science, management information systems or a related field.

Preferred Qualifications

Master's degree. Higher education training experience. Dental experience. Experience with EHR systems and Crystal Reports. Experience with web design.

Knowledge, Skills, & Abilities

KNOWLEDGE
Knowledge of instructional concepts as it relates to adult learning.
Ability to work in a team environment.
Knowledge, skill, and experience working with development environment.
Knowledge of clinic data presentation, reporting, and spreadsheets.
Knowledge of OU Campus and HTML.
Proficiency in databases (tables, queries, forms, and reports) and reporting tools (Crystal, Tableau, etc.)
Proficiency in Adobe Creative Solutions especially Photoshop, InDesign, Acrobat, and Bridge.
Proficiency in SnagIt and Camtasia.
Ability to manage multiple projects and consultants/contractors.
Ability to convey information to a wide variety of audiences (management, directors, end-users).
Must speak, read, and write English language proficiency.
Knowledge of Windows and Mac operating systems.

SKILLS
Works with individuals or groups undergoing stress; effective oral and written communication skills, proficient in English; color decimation, sense of hearing, sight and touch, manual dexterity, memory for detail. Ability to concentrate and multitask. Ability to perform numeric computations; adaptability and emotional stability.

ABILITIES
Interacts with faculty, residents, students, and staff on a frequent and ongoing basis. Active participant in academic courses and training sessions. Coordinates and interacts with various institutional departments. Must communicate effectively verbally and in writing. Works closely with Quality Improvement personnel, financial Business Analysts, and Marketing.

Shift/Salary/Benefits

Shift: Days/M-F (Work outside of normal business hours may be required)

Pay Band: B12

Salary: Minimum $62,300/annual

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information



Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicant from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university.

Select University Faculty & Staff > Internal Applicants if you are a current university employee.

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=274860&PostingSeq=1

jeid-1a9ef9de684d914f8189c2c713188043