Nurse Supervisor

City of Hope

South Pasadena, CA

Job posting number: #7236907 (Ref:10025277)

Posted: April 19, 2024

Salary / Pay Rate: $53.76 - $89.78 / hour

Application Deadline: Open Until Filled

Job Description

Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:

As the Nurse Supervisor at City of Hope's South Pasadena Clinic, you will play a pivotal role in ensuring the seamless operation of clinical services in the areas of Medical Oncology, Surgical Oncology, and Infusion. This leadership position entails overseeing a team of approximately 15 direct reports, comprising of Medical Assistants and Laboratory Phlebotomists. The role blends administrative duties with direct patient care, fostering excellence in patient care and adherence to City of Hope's high-quality standards. This opportunity is for full-time (exempt), and our offices are open Monday-Friday (closed weekends and holidays) from roughly 8:00am-5:00pm.

As a successful candidate, you will:

  • Staff Supervision:Lead and manage a team of Medical Assistants and Laboratory Phlebotomists, including performance evaluations, competency validations, and training staff on new workflows to ensure consistent high-quality care.
  • Policy and Procedure Adherence:Monitor and ensure clinical staff alignment with current policies and procedures, maintaining compliance with quality and safety measures.
  • Scheduling and Time Management:Create staffing schedules, monitor time cards, and manage clinic throughput to optimize patient care and staff efficiency.
  • EPIC In-Basket Management:Oversee and monitor the EPIC in-basket, ensuring timely responses and efficient communication within the clinical team.
  • Resource Support:Serve as a resource for staff during busy periods, ensuring they have the support they need to provide exceptional care to patients.
  • Meetings and Collaboration:Hold regular meetings with your staff to promote teamwork, attend operational and nursing meetings for the clinical network sites, and actively contribute to the continuous improvement of clinical operations.
Your qualifications should include:
  • Bachelor’s Degree or Master’s degree in Nursing is required
  • Current California Registered Nurse license
  • Minimum of three (3) years of RN experience
  • Current BLS through American Heart Association
  • Previous supervisory or program coordination experience (preferred)
  • ONS Chemo/Bio Certificate (or obtain within 6 months of hire)
  • OCN certification (or to be obtained within 1 year of hire)

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, pleaseclick here.

To learn more about our Comprehensive Benefits, pleaseclick here.

Salary / Pay Rate Information:
Pay Rate: $53.76 - $89.78 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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