Quality Control and Training Specialist
Job Description
Quality Control and Training Specialist
Job ID: 269935
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.
Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
College/Department Information
Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.
Job Summary
Responsible for planning, development and execution of a standardized custodial training program that will address all aspects of cleanliness, scheduling and equipment usage for custodial operations. Ensures established quality standards and best practices for custodial services are adhered to by on site direct weekly observations. Develop and promote positive relationships with University faculty, staff and custodial teams. Assist with identifying staff training requirements; provide technical guidance and direction to Environmental Services (EVS) team members.
Responsibilities
The responsibilities include, but are not limited to:
Perform building cleanliness, safety and damage inspections via technology program(s) that support continuous improvement in the cleanliness baseline to levels consistent with APPA standards. This includes assisting the Director in the development and review of inspection trends and reports.
Attend EVS Department Meetings
Coordinates departmental training programs, develops training presentations using appropriate Microsoft office applications, and conducts onboarding, in-service and onsite training sessions.
Provides reports and associated trend data to Director and EVS managers.
Coaching and mentoring of EVS technicians to effectively address inspection deficiencies.
Assist in the review and update(s) of EVS Standard Operating Procedures/Training Guide.
Communicates with Work Management (WMC) on safety related deficiencies, and building dame, e.g. lights out, holes in walls, tripping hazards, missing tiles etc. that were observed/noted during inspections.
Completes other duties as assigned.
Required Qualifications
Required Experience
High school diploma, GED or equivalent from a recognized state or federal accredited organization and a minimum of three years' supervisory/management experience in a commercial custodial operation.
Preferred Qualifications
AA degree from an accredited college or university in Business/Management/Safety or related field.
Knowledge, Skills, & Abilities
Ability to maintain confidentiality
Detail-oriented
Excellent interpersonal, verbal, and written communication skills
Proficient in Microsoft Office and other computer software/databases
Certifications/License
Must possess or complete within one-year ISSA's Cleaning Management Institute or equivalent Train-The-Trainer Certification. Must have a valid driver's license to operate AU vehicles.
Shift/Salary/Benefits
Shift: Days: Monday - Friday
Pay Grade: 11
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 3/25/24 Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Driver's License Statement
The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=269935&PostingSeq=1
